Ordering from this website enables real-time pricing & information about our product range.
1 All orders placed are treated as intent to purchase the nominated product for the agreed price.
2 orders are placed in Australian Dollars & must be prepaid before filling orders.
3 We deliver within Australia only.
4 As all our biscuit treats are handmade by humans, colours & sizes of your product may vary slightly from our website pictures.
5 Unless otherwise stated all prices include all relevant taxes.
6 Customers will be notified by email address supplied when an order has been placed.
7 Delivery charges are set by the Australia post (except local 2541 postcode).
8 We do not store your credit card details, however, it may be retained by our payment provider where required.
9 If your order fails (insufficient card credit funds etc) we do not guarantee stock will be held until payment is confirmed.
10 We will gladly refund or exchange your product purchase if we are notified within 7 days of receiving the product &/or date of invoice if –
♥ Product you have purchased do not match the description,
♥ The product you receive is not what is ordered or shown on the invoice,
♥ Your product is damaged.
♥ Return postage is paid by you (the customer)
Please contact us immediately. Any product returned without notice will not be accepted. Please return the product in original packaging.
11 Your security is very importunate to us, we used SSL encryption to protect your information in transit between our website, you & our payment gateway provider.
The content of this website is for general information purposes only and does not constitute advice. Please contact your Vet for professional advice.